PaceManager Systems

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Business Solutions that Improve Value and Reduce Costs

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Continuous Value Improvement™

Adding Quality and Value to All Areas of Your Business

General Managers must walk a daily tightrope. The GM must strike a constant balance between adding quality and value to every operation of the business while reducing costs.

In the hospitality business, in order to add quality and value to each customer contact point, every staff member must be involved. Likewise, when looking at ways to streamline operations to reduce costs, every staff member must be involved.

Investing in Your Human Capital to Add Value and Reduce Costs

Our Continuous Value Improvement^TM Program is specifically designed to involve your key staff members by teaching them how to analyze and improve their operations.

As the General Manager, you recognize the value of your staff. We work with you to give each staff member the proper tools to look for new ways to add quality and value to every operation. Our Continuous Value Improvement™ tools and training are designed to unleash the creativity of your staff and provide improvement opportunities with payback that far exceeds your investment.

You, your customers, your bottom line and every participating staff member will be the beneficiaries of this investment in your outstanding human capital.

Contact us to find out more about this miraculous approach that has helped companies strengthen their staff and their relationship with their staff while delivering more value to each customer and to the bottom line.

Benefits to Your Course

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Here are some of the many benefits of using Pace Manager Systems^® cited by our clients:

Average playing time reduced
Increased course utilization and increased revenue
Consistent, high-quality rounds for all starting times
Course marshals more effective, with training and on-course monitoring tools
Greatly reduced member complaints, including complaints about slow play
Increased staff morale, as all personnel take pride in delivering a consistently high quality golfing experience
Improved food and beverage service and revenue
Pace dramatically improved by minor suggested course design and set-up changes, easily implemented by the course superintendent
Improved safety on the course
Greatly improved perception of the value of club membership

Another benefit is that Pace Manager Systems® training is approved for continuing education hours by the PGA of America.

With a Pace Manager Systems^® Pace of Play Improvement Program, your course will join an elite group of courses who take pride in providing only the highest quality golfing experience for their playing guests.

Training and Implementation Solutions

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Pace Manager Systems® focuses on training your golf course management and staff to identify and measure key areas for improvement and to implement solutions.

Pace Manager Systems® has identified the “Five Factors that Impact the Pace of Play.”

Management Policies and Practices
Player Behavior
Player Ability
Course Maintenance Practices
Course Design

We work together to identify which of those factors are at work slowing play on your course, and we begin to implement a program that brings immediate improvement.

Pace Manager Systems training is an investment, not an expense. During our short time together we will train your staff and implement on-course improvement solutions that bring an immediate return on your investment that is significant and will continue long after the training is completed.

Gain market share and increase revenue. We help you to compete on value, not on price.

Call us at (831) 624-4978 or email us at bill_yates@um.att.com for program details and pricing.

Slow Play Solutions

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Eliminate Slow Play and Increase Revenue!

The problem of slow play ruins your course reputation and decreases revenue by delivering a golfing product of inconsistent quality to your customers. When you learn to provide consistently high quality rounds of golf – every day for every starting time – both the value of, and demand for, your product increases. This is true of private clubs, resorts, high-end public and municipal courses.

"With Pace Manager Systems®, we have increased revenues while our guest satisfaction ratings have gone up."
Steve Harker, Manager Performance Excellence, Walt Disney World Golf.

The Experts Agree!

Pace Manager Systems® management and training solutions will dramatically improve the pace of play on your course and virtually eliminate the problem of "slow play," while increasing the value and quality of your golf product.

Our work is Guaranteed. If you are not satisfied with the results of our program, then our professional fees will be free.

Whether you are a golf course manager, owner, architect or developer, you will find Pace Manager Systems® the answer to increasing profits from your course, by increasing the value of your golf product.