October Tip for Players: Speak up! You don't have to suffer

October Tip for Players: Speak up! You don't have to suffer

Think about this. When you walk into a fine restaurant, you expect to have a good experience and enjoy your meal. If the service is poor, the food is lousy, or the restaurant is raucously noisy, your expectation isn’t fulfilled. My guess is that you will have a pretty frank conversation with the owner or manager before you leave.

 

When you head out to a golf course, you likewise expect to have a good experience and enjoy your round. If the course is overcrowded, tee times are way behind, there’s waiting on every hole, or any of a dozen other things happen that prevent that enjoyment, do you speak up?

 

If not, why not? You made an investment of time and money to purchase a quality product, and you deserve to get it. So the burden is on you to discuss your disappointment with management. And when you do, don’t let them shift the blame to the players. There are lots of things managers can do to control the first tee and monitor the flow – in fact it’s their duty -- so that every player in the day has a good experience, not just the first five lucky groups. If they are at a loss, refer them to the Tip of the Month section of my website, and suggest they also explore my Articles and Publications.

 

 

Tip by Bill Yates, Pace Manager Systems

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    Shawn Smith, Director of Golf

    Pebble Beach Resort, California
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    Rod Cochrane, General Manager

    Predator Ridge Resort, British Columbia
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    David Pepper, R&A Championship Comm. Chair

    The Open Championship, Muirfield, Scotland
 

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  • The Old Course

    St. Andrews, Fife, Scotland

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